FAQs

  • Your preserved roses can last 5-8 years depending on care and environment. They do not require water or sunlight.

  • Yes! MB LUXE offers:

    • Custom rose colors

    • Velvet, suede, or leopard-print boxes

    • Hat boxes, acrylic frames, heart boxes, round and square boxes

    • Personalized ribbons & name plates

    • Specialty occasion themes (birthday, anniversary, sympathy, graduation, etc.)

    Send us your vision — we will design it.

  • Yes. Houston-area same-day delivery is available depending on inventory and time of order.
    We recommend placing same-day orders before 2 PM.

  • Standard shipping: 3–5 business days
    Express shipping: 1–2 business days
    Custom items may require extra processing time.

  • Absolutely. Add your personalized message at checkout and we will include a luxury MB LUXE note card with your arrangement. It can be handwritten or text printed, the choice is yours.

  • We take quality seriously. If your item arrives damaged, contact us within 24 hours with photos and we will make it right.

  • Because our floral arrangements are handcrafted and made to order, all sales are final.
    However, if there is a mistake or quality issue, we will gladly replace or correct it.

  • Keep them in a cool, dry place
    Do not touch the petals
    Do not water them
    Avoid direct sunlight
    Avoid humidity (bathrooms, kitchens, outdoors)

    • Birthdays

    • Weddings

    • Proposals

    • Corporate gifting

    • Baby showers

    • Graduations

    • Memorial services

    • Brand events

    Ask for a custom quote.

  • No, MB LUXE offers preserved, fresh flowers/roses as well as realistic faux flowers.

  • Email: mgmt@francisexquisiteservices.com
    Instagram: @mbluxeofficial
    Contact Form: Available on our website